Customer Service - Inside Sales

Lake Mary, FL

Job status
Full time
Job description
Applied Concepts, a leading Training and Development Company established in 1983, is now hiring Customer Service Inside Sales Representatives at our headquarters in Lake Mary Florida!

This is not your typical customer service/call center position! You're not here to handle customer complaints or provide technical assistance. Rather, in this very unique role you will engage with senior managers to schedule information sessions and offer a complimentary service to generate interest in our employee training programs. You will receive comprehensive paid training in a very positive and fun work environment.

We provide you an attractive compensation plan, which includes hourly pay ($12-13/hr) and monthly performance-based bonus averaging at $500-700 plus a full benefits package!

Our benefits package includes:
• Health, Dental and Vision Insurance.
• 401(k) retirement plan with company match.
• Gym membership reimbursement.
• Tuition reimbursement.
• Paid holiday, personal, and vacation time.

Education requirements
• High school diploma required.
• May have enrolled or completed associate's or bachelor’s degree program.

Experience requirements
• 1+ yrs experience with customer service in retail, banking, hospitality, travel, automotive.
• 1+ yrs sales experience
• 1+ yrs business development in appointment or lead generation

Qualifications
• Professional and confident
• Able to effectively engage with senior management
• Must be responsible and have a high work ethic

Skills
• Ability to quickly develop rapport.
• Above average communications skills.
• Strong listening and comprehension skills.

Work hours
• Monday-Friday, 9:00am-5:30pm.

About us:
As a telephone skills training and coaching company for the automotive industry, Applied Concepts has successfully helped over 8,000 businesses through our proven employee training and coaching programs. Our team members have the opportunity to positively impact not only our client companies but also their team members on a personal, financial and career growth level. You are truly making a difference!

If this sounds like a good opportunity for you, apply today for immediate consideration!

We are an Equal Opportunity Employer.
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